Last Updated: January 1, 2026

Auto Body Mania (“Auto Body Mania,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you: - Visit our website - Request a free estimate - Book an appointment - Call, email, or message us (including SMS/MMS) - Interact with our ads, social pages, or online profiles

If you do not agree with this Privacy Policy, please do not use our website or submit information through our forms.

1) Who We Are

Auto Body Mania provides collision repair, auto painting, dent repair, rust repair, restoration, and related services.

Primary Contact Information - Phone: (561) 929-9832 - Email: info@autobodymania.com - Locations: - 201B SW 5th St, Pompano Beach, FL 33060 - 2840 NW 2nd Ave #301, Boca Raton, FL 33431

2) Information We Collect

We may collect information in the following ways:

A) Information you provide directly

When you contact us, request an estimate, book an appointment, or communicate with us, you may provide: - Name, email address, phone number - Preferred contact method (call, email, text) - Vehicle details (e.g., year/make/model, VIN if provided, color) - Service needs and appointment details - Photos or videos you upload (e.g., vehicle damage) - Insurance-related information (e.g., claim number, insurer name) if provided - Messages, notes, and other information you choose to share

B) Information collected automatically

When you visit our website, we (and our service providers) may automatically collect: - Device information (browser type, operating system) - IP address and general location (approximate) - Website usage data (pages visited, clicks, time on site) - Cookies and similar tracking technologies (see Section 6)

C) Information from third parties

We may receive information from: - Insurance companies or partners you authorize to share claim information - Advertising and analytics partners (e.g., ad platforms) about campaign performance - Public sources (e.g., business directories) when relevant to serving you

3) How We Use Your Information

We use information we collect to: - Provide estimates, schedule appointments, and perform services - Communicate with you (including sending confirmations, updates, reminders, and follow-ups) - Answer questions and provide customer support - Coordinate with insurers when applicable and authorized - Improve our website, services, and customer experience - Detect, prevent, and address fraud, abuse, and security issues - Comply with legal obligations and enforce our policies

Marketing: We may use your information to share updates, promotions, or service reminders only where permitted by law and based on your preferences/consent. You can opt out at any time.

4) How We Share Your Information

We do not sell your personal information.

We may share information in the following limited circumstances:

A) Service providers

We may share information with vendors that help us operate our business (for example: website hosting, appointment scheduling, CRM systems, analytics, communications and messaging providers, and IT/security providers). These vendors are permitted to use information only to provide services to us.

B) Business operations (as needed to serve you)

We may share information with: - Insurance companies, adjusters, or representatives when requested by you or necessary for the claim process - Towing, parts, or subcontracted service partners only when needed to complete the work you requested

C) Legal and safety

We may disclose information if required to do so by law or if we believe disclosure is necessary to: - Comply with legal process - Protect rights, safety, or property - Investigate suspected fraud or misuse

D) Business transfers

If we are involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

Important (Mobile/SMS): - Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. - We may share mobile information with service providers that help deliver our communications (e.g., messaging platforms) only for operational purposes.

5) Communications Preferences

Email

You can opt out of promotional emails by using the unsubscribe link (when provided) or by contacting us.

Phone Calls

If you ask us not to call, we will make reasonable efforts to honor your request, subject to service-related needs.

SMS / MMS (Text Messages)

If you opt in to receive texts, you can opt out at any time by replying STOP. See Section 8 for full SMS/MMS terms.

6) Cookies & Tracking Technologies

We may use cookies and similar technologies to: - Remember preferences - Understand website usage - Improve site performance - Measure ad effectiveness

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.

8) SMS / MMS Text Messaging Terms (A2P Compliance)

If you provide your mobile number and consent to receive SMS/MMS messages from Auto Body Mania, the following terms apply:

What you will receive

Texts may include: - Estimate/appointment confirmations - Schedule reminders - Service status updates (e.g., drop-off/pick-up coordination) - Customer support responses - Occasional service-related announcements

Message frequency

Message frequency varies based on your interaction and service needs.

Costs

Message and data rates may apply (per your mobile carrier plan).

Opt-out

Reply STOP at any time to cancel. After you opt out, you may receive a final confirmation text.

Help

Reply HELP for assistance, or contact us at (561) 929-9832 or info@autobodymania.com.

Consent

Your consent to receive text messages is not a condition of purchasing any goods or services.

Data sharing

• We do not sell or share your mobile number for third-party marketing.

• We may use service providers to deliver messages (e.g., messaging platforms) solely to support our operations.

9) Data Retention

We retain personal information as long as needed to: - Provide services - Maintain business records - Resolve disputes - Comply with legal obligations

Retention periods vary based on the type of information and applicable requirements.

10) Your Choices & Rights

Depending on your location and applicable law, you may have rights to: - Request access to personal information we have about you - Request correction of inaccurate information - Request deletion of certain information - Opt out of certain communications

To make a request, contact us using the information in Section 13.

11) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

12) Third-Party Links

Our website may link to third-party sites (e.g., maps, social media). We are not responsible for the privacy practices of those third parties.

13) Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

Auto Body Mania - Phone: (561) 929-9832 - Email: info@autobodymania.com - Address: 201B SW 5th St, Pompano Beach, FL 33060